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Knowledge base and FAQ

Our popular knowledge base has answers to both common and less common questions about our services and how you can get the most out of them.

To the old knowledge base

Support

Contact us

Add your question/concern together with your contact details in an email and send it to support@websupport.se.

Or you can call us at +46 (0)771-24 08 00

System status

Our system status page provides information about planned maintenances and temporary disruptions.

Check system status

EN: Support – statuspage
EN: Support – troubleshooting

Troubleshooting

Need remote support? Click here:

How we protect your personal data

Read more about how we at Websupport handle your personal data via the links below.

Handling of personal data

Data processing agreement

Money-back guarantee!

We offer a 45-day refund period for our web hosting packages, if you’re not satisfied you will get your money back.

Domain names and extra services are not covered by this warranty.

Money-back guarantee!

Contact details

Support: support@websupport.se
Domain/registry: registry@websupport.se
Finance: faktura@websupport.se
Marketing: marknad@websupport.se
Abuse/security: abuse@websupport.se
Sales: sales@websupport.se

Phone: +46 (0)771-24 08 00
Fax: +46 (0)8-514 80 140

Opening hours during summer

Monday-Friday 8 am – 6 pm CET
Saturdays, Sundays and public holidays 10 am – 3 pm CET

Address

Kopparbergsvägen 8, 722 13 Västerås, Sweden