Guides and knowledge database

Our popular knowledge database has answers to both common and less common questions about our services and how you can get the most out of them.

To our knowledgebase

Contact details

Support: support@websupport.se
Domain/registry: registry@websupport.se
Finance: faktura@websupport.se
Marketing: marknad@websupport.se
Abuse/security: abuse@websupport.se
Sales: sales@websupport.se

Phone: +46 (0)771-24 08 00
Fax: +46 (0)8-514 80 140

Business hours

Monday-Thursday 8 am – 10 pm CET
Fridays 8 am – 7 pm CET
Saturdays, Sundays and public holidays 10 am – 3 pm CET

Address

Kopparbergsvägen 8, 722 13 Västerås

Operational Info

Our operations page has information about planned maintenance and temporary disruptions.

See up-to-date operational info

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Appendix on how we protect your information

In “Appendix 1 – How We Handle Personal Information” belonging to the Data Protection Agreement, details of what protection at organizational and technical levels can be found.

Assistance Agreements
Handling of personal data

Money-back guarantee!

There is a 45-day refund period for our web hosting packages so if you’re not satisfied you can get your money back.

Domain names and extra services, such as Website Builder, are not covered by the guarantee.